Voicemail greetings · Property managers
Voicemail greetings for property managers
Property managers hear from tenants, owners and prospects, often after hours. A clear greeting routes emergencies and keeps everything else for the morning.
Every script below is ready to record. Replace anything in [brackets], read it out loud once, and keep it under 30 seconds. Want one written for your exact business? Try the free voicemail greeting generator.
What to ask callers to leave
- Name and number
- Property address and unit
- Tenant, owner or prospect
- What the issue is
5 property managers voicemail greetings
“Thanks for calling [Business]. Leave your name, number, property address and unit, and what you're calling about, and we'll call you back during business hours.”
“You've reached [Business]. If you have a maintenance emergency, like flooding, no heat, a gas smell or a lockout, say "emergency" and leave your address and unit number. If you smell gas, leave the building and call 911 first.”
“Thanks for calling [Business]. Our office is closed. For maintenance emergencies, leave your name, address, unit and the problem, and we'll respond as soon as possible. All other calls will be returned on the next business day.”
“Hi, you've reached [Business]. If you're calling about an available unit, leave your name, number, the property you're interested in and your move-in date, and we'll call you back to set up a showing.”
“Thanks for calling [Business]. Owners, please leave your name and property address, and your property manager will call you back today. Tenants, leave your unit number and what you need.”
The catch with any voicemail greeting
Even a great greeting only works if the caller leaves a message, and a lot of callers hang up and try the next business instead. Riley answers those calls live in your business's name, takes the same details these greetings ask for, and emails them to you.
Tips for a property managers greeting that works
- Define emergencies in the greeting so tenants don't over-flag.
- Always ask for the unit number.
- Leasing calls go cold fast; return them first.
How to record your new greeting
- iPhone: Phone app → Voicemail → Greeting → Custom → Record.
- Android: Phone app → menu → Settings → Voicemail → Greeting (wording varies by phone), or dial your voicemail and follow the prompts.
- Office or VoIP line: look for “greeting” in your phone system's settings or voicemail menu.
Running a property management company? See how Riley handles calls for property managers.