The first cold snap or heat wave hits and calls spike
Without Riley, that caller often hears voicemail and tries the next HVAC company.
AI receptionist for HVAC companies
Your phone rings while you're on a rooftop unit.
Riley answers it.
Riley picks up your HVAC company's calls when you can't, finds out what the customer needs, and makes sure the job comes to you.
Hear Riley answer a callDemo call: a roof leak after a storm · 29 sec
The calls you miss
When HVAC companies miss calls
Techs are in attics and crawlspaces
Without Riley, that caller often hears voicemail and tries the next HVAC company.
After-hours no-heat calls
Without Riley, that caller often hears voicemail and tries the next HVAC company.
What callers want
Riley knows the calls HVAC companies get.
- No heat or no cooling
- Strange noises or smells
- Seasonal tune-ups
- Replacement quotes
- Thermostat questions
For each one she captures what you need to quote or schedule: system type and age, if known; what the system is doing; who's in the home (kids, elderly); service window that works.
Urgent calls
Emergencies don't wait for voicemail.
Riley flags urgent calls so you see them first, and connects the caller to you when they need a person:
- No heat with freezing temperatures
- No cooling for elderly or infants in extreme heat
- Burning smell from the system
Example call
Caller: “Our furnace stopped and it's 20 degrees out.”
Riley: “That's no fun. Let's get you on the schedule right away. Is anyone in the home who's especially sensitive to the cold?”
Keep your number. Keep your customers.
Forward your existing HVAC company line to Riley. Customers call the same number they always have; Riley answers whenever you can't. $149/month, includes your own Riley phone number, the call minutes she answers, and the AI that runs her.
Get started
Put Riley on your HVAC company's phone.
Two minutes to sign up. Pay $149 and you get your Riley number right away, plus one code to forward the calls you miss.
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Guides
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