Voicemail greetings · Insurance agents
Voicemail greetings for insurance agents
Insurance callers are either shopping, changing a policy or dealing with a claim. Your greeting should send each one to the right next step.
Every script below is ready to record. Replace anything in [brackets], read it out loud once, and keep it under 30 seconds. Want one written for your exact business? Try the free voicemail greeting generator.
What to ask callers to leave
- Name and number
- Quote, claim or policy change
- Policy number for existing clients
5 insurance agents voicemail greetings
“Thanks for calling [Agency]. Leave your name, number and whether you're calling about a quote, a claim or a policy change, and we'll call you back today.”
“You've reached [Agency]. If you need to file a claim, you can call [carrier] directly 24/7 at [number]. Then leave your name and policy number, and we'll follow up to help.”
“Hi, you've reached [your name] at [Agency]. For a quote, leave your name, number and what you'd like to insure, and I'll call you back today.”
“Thanks for calling [Agency]. Our office is closed. For claims, call your carrier's claim line. For everything else, leave a message and we'll call you back on the next business day.”
“[Agency]. Leave your name, number and policy number if you have one, and we'll call you back.”
The catch with any voicemail greeting
Even a great greeting only works if the caller leaves a message, and a lot of callers hang up and try the next business instead. Riley answers those calls live in your business's name, takes the same details these greetings ask for, and emails them to you.
Tips for a insurance agents greeting that works
- Give the carrier's claim line for after-hours claims.
- Ask for the policy number from existing clients.
- Quote requests are shopping; call them back fast.
How to record your new greeting
- iPhone: Phone app → Voicemail → Greeting → Custom → Record.
- Android: Phone app → menu → Settings → Voicemail → Greeting (wording varies by phone), or dial your voicemail and follow the prompts.
- Office or VoIP line: look for “greeting” in your phone system's settings or voicemail menu.