Your driver is hooking up a car and can't answer
Without Riley, that caller often hears voicemail and tries the next towing company.
AI receptionist for towing companies
Stranded drivers call while you're on a tow.
Riley answers it.
Riley picks up your towing company's calls when you can't, finds out what the customer needs, and makes sure the job comes to you.
Hear Riley answer a callDemo call: a roof leak after a storm · 29 sec
The calls you miss
When towing companies miss calls
Calls stack up during a storm or a busy Friday night
Without Riley, that caller often hears voicemail and tries the next towing company.
You're the owner, the dispatcher and the driver
Without Riley, that caller often hears voicemail and tries the next towing company.
What callers want
Riley knows the calls towing companies get.
- Breakdowns and tows
- Lockouts and jump starts
- Accident tows
- Price and ETA questions
- Calls from repair shops and insurers
For each one she captures what you need to quote or schedule: exact location or nearest cross street or mile marker; vehicle make, model and what's wrong; where it needs to go; callback number.
Urgent calls
Emergencies don't wait for voicemail.
Riley flags urgent calls so you see them first, and connects the caller to you when they need a person:
- A driver stranded on a highway or at night
- An accident scene
- Someone with kids or pets in the car
Example call
Caller: “My car died on the highway near exit 12.”
Riley: “I'm sorry, let's get you help. Are you in a safe spot off the road? Tell me your vehicle and I'll get this to the driver right now.”
Keep your number. Keep your customers.
Forward your existing towing company line to Riley. Customers call the same number they always have; Riley answers whenever you can't. $149/month, includes your own Riley phone number, the call minutes she answers, and the AI that runs her.
Get started
Put Riley on your towing company's phone.
Two minutes to sign up. Pay $149 and you get your Riley number right away, plus one code to forward the calls you miss.
Questions towing companies ask about Riley
Is Riley a towing dispatch system?
No. Riley answers the call, gets the location, vehicle and destination, flags urgent calls and tries to reach you or your on-call driver right away. You dispatch.
What if a caller is in danger?
Riley tells them to call 911 if anyone is hurt or in danger, then takes their details for you.
What does an answering service for towing companies cost?
Riley is $149 a month. That includes your own Riley phone number, the call minutes and the AI, with no per-call or per-minute charges. Cancel anytime.
Do I keep my towing company's phone number?
Yes. You forward the calls you miss to Riley with one code from your phone. Customers keep calling the number they already know, and your phone still rings first.
Does Riley answer after hours and on weekends?
Yes. Any call you don't pick up gets answered, any time. Riley takes the details, flags urgent calls, and you get a summary of every call by email.
What happens when a caller wants a real person?
Riley tries to reach you right away. If you can't pick up, she takes their name, number and reason and tells them you'll call back. She never promises a callback time.
Riley for other trades
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Guides
How much does an AI receptionist cost?AI receptionist vs. answering serviceHow to forward calls when you don't answer or you're busyAfter-hours answering for contractors and tradesAfter-hours voicemail greeting examples for your businessAnswering service vs voicemail