Voicemail greetings · Plumbers
Voicemail greetings for plumbers
Plumbing callers are often standing in water. Your greeting should tell them what to do right now, and what to leave so you can call back ready.
Every script below is ready to record. Replace anything in [brackets], read it out loud once, and keep it under 30 seconds. Want one written for your exact business? Try the free voicemail greeting generator.
What to ask callers to leave
- Name and number
- Address
- What's happening and where the water is
- Whether the main is shut off
6 plumbers voicemail greetings
“Thanks for calling [Business]. We're out on calls right now. Leave your name, address and what's going on with your plumbing, and we'll call you back within [the hour].”
“You've reached [Business]. If water is actively leaking, shut off your main water valve now. Then leave your name, address and what's happening, and we'll call you right back.”
“Thanks for calling [Business]. We're closed, but we handle emergencies. If you have a burst pipe, flooding or a sewer backup, say "emergency" and leave your address. Everything else, we'll call you back in the morning.”
“Hi, you've reached [Business]. If you're calling about a water heater, leave your address, the age of the heater if you know it, and whether you have any hot water. We'll call you back with options.”
“Thanks for calling [Business]. All our plumbers are on jobs. Leave your details and we'll get you on the schedule as soon as possible.”
“[Business]. Leave your name, address and the problem, and we'll call you right back.”
The catch with any voicemail greeting
Even a great greeting only works if the caller leaves a message, and a lot of callers hang up and try the next business instead. Riley answers those calls live in your business's name, takes the same details these greetings ask for, and emails them to you.
Tips for a plumbers greeting that works
- Tell callers how to shut off the main; it saves them damage and you a worse job.
- Ask whether water is still running; it tells you how urgent it is.
- Burst-pipe callers rarely wait; call back missed numbers fast.
How to record your new greeting
- iPhone: Phone app → Voicemail → Greeting → Custom → Record.
- Android: Phone app → menu → Settings → Voicemail → Greeting (wording varies by phone), or dial your voicemail and follow the prompts.
- Office or VoIP line: look for “greeting” in your phone system's settings or voicemail menu.
Running a plumbing company? See how Riley handles calls for plumbers.