Voicemail greetings · Auto repair shop
Voicemail greetings for auto repair shops
Shops get two calls all day: "can you fix it?" and "is it ready?". A greeting that sorts them saves your service writer an hour a day.
Every script below is ready to record. Replace anything in [brackets], read it out loud once, and keep it under 30 seconds. Want one written for your exact business? Try the free voicemail greeting generator.
What to ask callers to leave
- Name and number
- Year, make and model
- What it's doing
- Existing repair or new
5 auto repair shop voicemail greetings
“Thanks for calling [Business]. We're with a customer right now. Leave your name, number, your vehicle's year, make and model, and what it's doing, and we'll call you back shortly.”
“You've reached [Business]. If you're checking on your vehicle, leave your name and we'll call you with an update. For new repairs, leave your name, number and what's going on with your car.”
“Hi, you've reached [Business]. To book service, leave your name, number, your vehicle and a couple of days that work, and we'll call you back to confirm.”
“Thanks for calling [Business]. We're closed. Our hours are [hours]. Leave a message and we'll call you back when we open. If you need a tow tonight, call [towing partner] at [number].”
“[Business]. Leave your name, number and vehicle, and we'll call you back.”
The catch with any voicemail greeting
Even a great greeting only works if the caller leaves a message, and a lot of callers hang up and try the next business instead. Riley answers those calls live in your business's name, takes the same details these greetings ask for, and emails them to you.
Tips for a auto repair shop greeting that works
- Ask year, make and model; it's half the diagnosis.
- Separate status checks from new work.
- Give a towing number after hours if you have a partner.
How to record your new greeting
- iPhone: Phone app → Voicemail → Greeting → Custom → Record.
- Android: Phone app → menu → Settings → Voicemail → Greeting (wording varies by phone), or dial your voicemail and follow the prompts.
- Office or VoIP line: look for “greeting” in your phone system's settings or voicemail menu.
Running a auto repair shop? See how Riley handles calls for auto repair shops.