Every tech is in the bays and nobody can grab the phone
Without Riley, that caller often hears voicemail and tries the next auto repair shop.
AI receptionist for auto repair shops
The phone rings while you're under a car.
Riley answers it.
Riley picks up your auto repair shop's calls when you can't, finds out what the customer needs, and makes sure the job comes to you.
Hear Riley answer a callDemo call: a roof leak after a storm · 29 sec
The calls you miss
When auto repair shops miss calls
Customers call for status updates all day
Without Riley, that caller often hears voicemail and tries the next auto repair shop.
Calls come in before you open and after you close
Without Riley, that caller often hears voicemail and tries the next auto repair shop.
What callers want
Riley knows the calls auto repair shops get.
- Appointment requests
- Check-engine lights and noises
- Price questions for common repairs
- Status of a car in the shop
- Tire, brake and oil change requests
For each one she captures what you need to quote or schedule: year, make and model; what the car is doing; when they can drop it off; best callback number.
Urgent calls
Emergencies don't wait for voicemail.
Riley flags urgent calls so you see them first, and connects the caller to you when they need a person:
- A car that won't start and needs a tow
- A customer stranded and needing a same-day repair
Example call
Caller: “My check engine light came on and the car's shaking.”
Riley: “Sorry to hear that. What's the year, make and model? I'll get you on the schedule request and let the shop know it's shaking.”
Keep your number. Keep your customers.
Forward your existing auto repair shop line to Riley. Customers call the same number they always have; Riley answers whenever you can't. $149/month, includes your own Riley phone number, the call minutes she answers, and the AI that runs her.
Get started
Put Riley on your auto repair shop's phone.
Two minutes to sign up. Pay $149 and you get your Riley number right away, plus one code to forward the calls you miss.
Questions auto repair shops ask about Riley
Can Riley tell customers when their car is ready?
Only if you give her that information. By default she takes the status question and makes sure you call them back.
What does an answering service for auto repair shops cost?
Riley is $149 a month. That includes your own Riley phone number, the call minutes and the AI, with no per-call or per-minute charges. Cancel anytime.
Do I keep my auto repair shop's phone number?
Yes. You forward the calls you miss to Riley with one code from your phone. Customers keep calling the number they already know, and your phone still rings first.
Does Riley answer after hours and on weekends?
Yes. Any call you don't pick up gets answered, any time. Riley takes the details, flags urgent calls, and you get a summary of every call by email.
What happens when a caller wants a real person?
Riley tries to reach you right away. If you can't pick up, she takes their name, number and reason and tells them you'll call back. She never promises a callback time.
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Guides
How much does an AI receptionist cost?AI receptionist vs. answering serviceHow to forward calls when you don't answer or you're busyAfter-hours answering for contractors and tradesAfter-hours voicemail greeting examples for your businessAnswering service vs voicemail