You're mid-repair in a customer's kitchen
Without Riley, that caller often hears voicemail and tries the next appliance repair company.
AI receptionist for appliance repair companies
The phone rings while you're behind a fridge.
Riley answers it.
Riley picks up your appliance repair company's calls when you can't, finds out what the customer needs, and makes sure the job comes to you.
Hear Riley answer a callDemo call: a roof leak after a storm · 29 sec
The calls you miss
When appliance repair companies miss calls
Calls come in while you drive between jobs
Without Riley, that caller often hears voicemail and tries the next appliance repair company.
Evening calls from people whose washer just died
Without Riley, that caller often hears voicemail and tries the next appliance repair company.
What callers want
Riley knows the calls appliance repair companies get.
- Fridge and freezer repairs
- Washer and dryer problems
- Dishwasher and oven repairs
- Service call pricing
- Warranty and parts questions
For each one she captures what you need to quote or schedule: appliance type, brand and model if they know it; what it's doing or not doing; address and best time for a visit; whether it's under warranty.
Urgent calls
Emergencies don't wait for voicemail.
Riley flags urgent calls so you see them first, and connects the caller to you when they need a person:
- A fridge or freezer not cooling with food inside
- A leaking washer or dishwasher
- A burning smell from an appliance (Riley tells them to unplug it if safe)
Example call
Caller: “My fridge stopped cooling and I've got a full freezer.”
Riley: “That's stressful. Let's get a tech out. What brand is it, and when did it stop cooling?”
Keep your number. Keep your customers.
Forward your existing appliance repair company line to Riley. Customers call the same number they always have; Riley answers whenever you can't. $149/month, includes your own Riley phone number, the call minutes she answers, and the AI that runs her.
Get started
Put Riley on your appliance repair company's phone.
Two minutes to sign up. Pay $149 and you get your Riley number right away, plus one code to forward the calls you miss.
Questions appliance repair companies ask about Riley
What does an answering service for appliance repair companies cost?
Riley is $149 a month. That includes your own Riley phone number, the call minutes and the AI, with no per-call or per-minute charges. Cancel anytime.
Do I keep my appliance repair company's phone number?
Yes. You forward the calls you miss to Riley with one code from your phone. Customers keep calling the number they already know, and your phone still rings first.
Does Riley answer after hours and on weekends?
Yes. Any call you don't pick up gets answered, any time. Riley takes the details, flags urgent calls, and you get a summary of every call by email.
What happens when a caller wants a real person?
Riley tries to reach you right away. If you can't pick up, she takes their name, number and reason and tells them you'll call back. She never promises a callback time.
Riley for other trades
AI receptionist for roofersAI receptionist for plumbersAI receptionist for HVAC companiesAI receptionist for electriciansAI receptionist for landscapersAI receptionist for pest control companiesAI receptionist for garage door companiesAI receptionist for locksmithsAI receptionist for cleaning companiesAI receptionist for contractorsAI receptionist for property managersAI receptionist for real estate agentsAI receptionist for towing companiesAI receptionist for handymenAI receptionist for home inspectorsAI receptionist for auto repair shopsAI receptionist for funeral homesAI receptionist for salonsAI receptionist for dog groomersAI receptionist for limo services
Guides
How much does an AI receptionist cost?AI receptionist vs. answering serviceHow to forward calls when you don't answer or you're busyAfter-hours answering for contractors and tradesAfter-hours voicemail greeting examples for your businessAnswering service vs voicemail