Honest comparison
Riley vs Rosie
Both answer your phone when you can't. They're priced very differently, built for different people, and your callers hear different things. Here's a straight look.
The short version
Riley and Rosie are not the same product.
Rosie is an AI phone receptionist for small businesses with usage-based monthly pricing.
Riley is a flat $149/month AI receptionist built for small businesses and trades: she answers your business line when you can't, captures the job in plain English, flags urgent calls, and tries to reach you when a caller asks for a person. Price includes your Riley phone number, call minutes and the AI; no per-call or per-minute fees.
| Riley | Rosie | |
|---|---|---|
| Who answers | AI voice built around trade intake | AI voice |
| Pricing shape | Flat $149/month | Tiered monthly plans |
| What's included | Your Riley number, call minutes and the AI | Monthly plans sold by included minutes or calls, with higher tiers unlocking integrations and higher usage caps. Published entry plans begin around $50–$100/month for a small usage cap and scale up quickly. |
| Overage fees | None | Yes — per minute or per call once you exceed your plan |
| Urgent-call flagging | Built in (leak, no-heat, lockout, etc.) by trade | Whatever your script says |
| Setup | Self-serve in minutes | Account setup and script writing |
| Trial / proof | Call the demo line (361) 301-9955 — no account needed | Varies by vendor |
Where Riley is different
Why trades pick Riley
- Single flat $149/month — no tier shopping, no usage anxiety
- Built around trade/home-service intake and urgent-call flagging
- The number, minutes and AI are included; nothing to upgrade later
We're new, so we don't lean on testimonials — the demo line (361) 301-9955 answers for a sample roofing company so you can hear exactly what your customers would hear before you pay.
Where Rosie may fit better
We'll say it plainly.
- Lower entry price if your call volume is very low and stays low
- May offer integrations in higher tiers that Riley doesn't yet have
- Longer time in the market as a dedicated small-business AI
Who Rosie fits
- Businesses that want an AI phone receptionist at a lower entry price for low volume
- Owners comfortable monitoring usage against a cap
- Teams that like tiered-upgrade pricing
Trade-offs to know about Rosie
- Low entry plans come with tight minute/call caps; a busy week forces an upgrade
- Pricing complexity: you have to pick the right tier and watch for overages
- Different trade focus; may lean more general-small-business than deep trade intake
A simple way to decide
If you want a flat monthly bill, trade-specific capture, and self-serve setup, try Riley. If you need a live human on every call or deep CRM workflows for a specialized industry, Rosie is a closer fit. Nobody's wrong — just know what you're buying.
Try Riley
Hear her first, then decide.
Call the demo line — Riley answers for a sample roofing company so you can hear exactly what your customers would hear. Free. No account needed.
Questions people ask about Riley vs Rosie
Is Rosie cheaper than Riley?
Rosie's entry plan is lower if you only get a handful of calls a month. If calls scale with your season, you'll move up tiers; Riley stays $149/month either way.