Every provider is in a treatment room
Without Riley, that caller often hears voicemail and tries the next med spa.
AI receptionist for med spas
Clients call while you're with a client.
Riley answers it.
Riley picks up your med spa's calls when you can't, finds out what the customer needs, and sends you the details so you can call back first.
Hear Riley answer a callDemo call: a roof leak after a storm · 29 sec
The calls you miss
When med spas miss calls
The front desk is checking someone out
Without Riley, that caller often hears voicemail and tries the next med spa.
Evening callers ready to book reach voicemail
Without Riley, that caller often hears voicemail and tries the next med spa.
What callers want
Riley knows the calls med spas get.
- Booking consultations and treatments
- Pricing and package questions
- Rescheduling
- First-time client questions
- Follow-up questions after a treatment
For each one she captures what you need to quote or schedule: name and callback number; treatment they're interested in; new or returning client; days and times that work.
Urgent calls
Emergencies don't wait for voicemail.
Riley flags urgent calls so you see them first, and connects the caller to you when they need a person:
- A client describing a reaction after a treatment
- A same-day cancellation or late arrival
- A caller asking to speak to a provider right away
Example call
Caller: “I'd like to book a consultation for laser hair removal.”
Riley: “Happy to help. Are you a new client with us? Tell me a few days and times that work, and the team will confirm your appointment.”
Keep your number. Keep your customers.
Forward your existing med spa line to Riley. Customers call the same number they always have; Riley answers whenever you can't. $59 first month (then $149/mo), includes your own Riley phone number, the call minutes she answers, and the AI that runs her.
Charter Launch · Save $90 Today
Put Riley on your med spa's phone for $59 today.
Two minutes to sign up. Pay just $59 for your first month (then $149/mo, cancel anytime) and get your dedicated Riley number right away, plus one code to forward the calls you miss.
Questions med spas ask about Riley
Does Riley give medical advice?
No. Riley never gives medical advice. If a caller describes a reaction or a medical concern, she flags it as urgent and tries to reach you; if it sounds like an emergency, she tells them to call 911.
Is Riley HIPAA compliant?
Riley isn't sold as a HIPAA-compliant service. She takes booking and contact details, not medical histories. If you need a signed BAA, Riley isn't the right fit today.
What does an answering service for med spas cost?
Riley is $149 a month. That includes your own Riley phone number, the call minutes and the AI, with no per-call or per-minute charges. Cancel anytime.
Do I keep my med spa's phone number?
Yes. You forward the calls you miss to Riley with one code from your phone. Customers keep calling the number they already know, and your phone still rings first.
Does Riley answer after hours and on weekends?
Yes. Any call you don't pick up gets answered, any time. Riley takes the details, flags urgent calls, and texts you an immediate summary with the caller's info.
How do appointments and calendar scheduling work?
Riley captures the requested job and time, then texts you immediately. With your permission, she can sync appointments straight to your calendar so you confirm jobs on the go.
What happens when a caller wants a real person?
Riley tries to reach you right away. If you can't pick up, she takes their name, number and reason and tells them you'll call back. She never promises a callback time.
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Guides
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