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Technicians servicing rooftop AC units

AI receptionist for HVAC companies · Austin, TX

Austin HVAC companies: answer every call, even when you're on the job.

Riley picks up your Austin HVAC company's calls when you can't, finds out what the customer needs and makes sure the job comes to you — in Austin and across Texas.

Works with any Austin business number — (512), (737) and nationwide.

Why Austin HVAC companies miss calls

The Austin call pattern

Hot summers, mild winters, occasional hard freezes, Hill Country flash flooding. Fast-growing metro with heavy new construction — permits and inspections factor into most quotes.

What Riley hears from Austin HVAC companies

  • AC installs on new builds, repairs on older stock
  • Heat-pump installs with state and utility rebates

When calls get missed on a Austin HVAC company

  • The first cold snap or heat wave hits and calls spike
  • Techs are in attics and crawlspaces
  • After-hours no-heat calls
An owner reviewing a call summary on his phone

Urgent calls in Austin

Emergencies don't wait for voicemail.

  • No heat with freezing temperatures
  • No cooling for elderly or infants in extreme heat
  • Burning smell from the system
  • Pipe bursts during polar-vortex freezes
  • Flash flooding
  • AC failures in long summers

Riley flags urgent calls so you see them first and connects the caller to you when they need a person — on a hvac companies line in Austin that's the difference between winning the job and losing it to the next number.

What Riley captures

For a Austin HVAC company

  • System type and age, if known
  • What the system is doing
  • Who's in the home (kids, elderly)
  • Service window that works

Example call

Caller: “Our furnace stopped and it's 20 degrees out.”

Riley: “That's no fun. Let's get you on the schedule right away. Is anyone in the home who's especially sensitive to the cold?”

Keep your Austin number. Keep your customers.

Forward your existing Austin line to Riley with one code. Customers call the same number they always have; Riley answers whenever you can't. $149/month, includes your own Riley phone number, the call minutes she answers, and the AI that runs her.

Technicians servicing rooftop AC units

Get started

Put Riley on your Austin HVAC company's phone.

Two minutes to sign up. Pay $149 and you get your Riley number right away, plus one code to forward the calls you miss.

Help Riley answer better: hours, services, area (recommended)

Next: $149/month through Stripe. Your Riley number is bought the moment payment goes through and shows on the next screen, with a one-minute code to forward your missed calls. No per-minute fees. Cancel online anytime.

Questions Austin HVAC companies ask about Riley

Does Riley cover Austin?

Yes — Riley works from any US business phone number, including (512), (737) Austin numbers. You forward the calls you miss to Riley; your customers keep dialing the number they already have.

Will Riley know my Austin HVAC company?

She uses what you tell her at signup: services, hours and service area. Add your Austin neighborhoods and typical jobs so she captures the right details on every call.

What does Riley cost in Austin?

$149/month flat — the same across the country. Includes your own Riley phone number, the call minutes she answers, and the AI that runs her. No per-minute fees, no overage, no contract.

What happens on an emergency call in Austin?

Riley flags common HVAC company emergencies (no heat with freezing temperatures; no cooling for elderly or infants in extreme heat) and tries to reach you right away. In Austin that also includes pipe bursts during polar-vortex freezes.

Get Riley