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A plumber fixing pipes under a sink

AI receptionist for plumbers · Boston, MA

Boston plumbers: answer every call, even when you're on the job.

Riley picks up your Boston plumbing company's calls when you can't, finds out what the customer needs and makes sure the job comes to you — in Boston and across Massachusetts.

Works with any Boston business number — (617), (857), (339), (781) and nationwide.

Why Boston plumbers miss calls

The Boston call pattern

Cold snowy winters, humid summers, nor'easters. Dense city plus suburbs — tight parking, old housing stock.

What Riley hears from Boston plumbers

  • Steam-radiator and boiler work in older housing
  • Winter burst-pipe calls

When calls get missed on a Boston plumbing company

  • You're mid-repair with wet hands
  • A burst pipe call comes in at 9 p.m.
  • Two techs are out and nobody is at the desk
An owner reviewing a call summary on his phone

Urgent calls in Boston

Emergencies don't wait for voicemail.

  • A burst pipe or flooding
  • No hot water in winter
  • A sewer backup
  • Burst pipes in winter
  • Ice-dam leaks
  • Furnace no-heat during cold snaps

Riley flags urgent calls so you see them first and connects the caller to you when they need a person — on a plumbers line in Boston that's the difference between winning the job and losing it to the next number.

What Riley captures

For a Boston plumbing company

  • Address and how to get in
  • Where the water is and how bad
  • Whether the main shutoff is off
  • Best callback number

Example call

Caller: “There's water all over my basement floor.”

Riley: “I'm sorry, let's get someone out fast. Is water still coming in? I'll get your address and flag this as urgent.”

Keep your Boston number. Keep your customers.

Forward your existing Boston line to Riley with one code. Customers call the same number they always have; Riley answers whenever you can't. $149/month, includes your own Riley phone number, the call minutes she answers, and the AI that runs her.

A plumber fixing pipes under a sink

Get started

Put Riley on your Boston plumbing company's phone.

Two minutes to sign up. Pay $149 and you get your Riley number right away, plus one code to forward the calls you miss.

Help Riley answer better: hours, services, area (recommended)

Next: $149/month through Stripe. Your Riley number is bought the moment payment goes through and shows on the next screen, with a one-minute code to forward your missed calls. No per-minute fees. Cancel online anytime.

Questions Boston plumbers ask about Riley

Does Riley cover Boston?

Yes — Riley works from any US business phone number, including (617), (857), (339), (781) Boston numbers. You forward the calls you miss to Riley; your customers keep dialing the number they already have.

Will Riley know my Boston plumbing company?

She uses what you tell her at signup: services, hours and service area. Add your Boston neighborhoods and typical jobs so she captures the right details on every call.

What does Riley cost in Boston?

$149/month flat — the same across the country. Includes your own Riley phone number, the call minutes she answers, and the AI that runs her. No per-minute fees, no overage, no contract.

What happens on an emergency call in Boston?

Riley flags common plumbing company emergencies (a burst pipe or flooding; no hot water in winter) and tries to reach you right away. In Boston that also includes burst pipes in winter.

Get Riley