Smith.ai alternative
Looking for a Smith.ai alternative?
Riley is an AI receptionist built for small businesses and trades. $149/month, number + minutes + AI included. No per-minute fees, no contract, no sales call. Hear her on the demo line before you buy.
Why people look
What usually drives the search for a Smith.ai alternative
- Per-call pricing means a busy month costs more than a slow one; it's hard to budget
- Call volume caps mean overages, which can surprise a seasonal trade
- A lot of their value is tuned to legal/professional workflows, which trades don't need
Smith.ai is a serious product — this isn't a hit piece. Smith.ai is a well-known 24/7 virtual receptionist service that uses US-based human agents and recently added AI assist for some workflows. For a lot of businesses that works great. For small-business owners and trades who want a flat bill and a receptionist that handles job intake without a sales call, Riley is built differently on purpose.
Riley in one minute
How Riley is different
- Flat $149/month, every call included (no overage fees)
- Built around trade intake: urgent-call flagging, address + job type, appointment requests you confirm
- No contract or minimum call volume
Forward the calls you miss to Riley with one code. Keep your business number. $149/month, cancel anytime.
Side by side
| Riley | Smith.ai | |
|---|---|---|
| Price | Flat $149/month | Priced per answered call on tiered monthly plans. The published entry plan is in the low-$200s/month for a small bundle of calls and goes up from there; extra calls over the plan are billed per call. |
| Who answers | AI, trade-trained | Mix of AI and humans |
| Includes a number | Yes — your Riley number is bought at signup | Depends on plan |
| Overage fees | None | Yes |
| Setup time | Minutes, self-serve | Account onboarding; sales call for custom plans |
| Try before you buy | Call demo line, no account | Depends on vendor |
For a full breakdown read Riley vs Smith.ai.
Try Riley
Hear her first.
Call the demo line and be the customer. If she sounds right, sign up and get your Riley number in minutes.
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